Customer Service

Fereilights ships worldwide and will ship orders via Airmail, UPS or DHL providing tracking information on the web site for each shipment.

All low value items will be shipped via Airmail using the your local postal provider to deliver the goods in your country. All high value items will be shipped via UPS or DHL couriers providing real time tracking on all consignments to your country of destination.

Please note that fereilightsis not responsible for any local taxes or import duty on shipments that require clearing using your countries customs. All orders shiped to EU countries must pay UK local tax of 20% unless you are an EU registered company with a valid VAT number. All orders outside the EU will not be subject to UK tax, but may be subject to duty and tax to paid at point of import to local customs.